(재)아이쿱협동조합연구소(2013). (기획연구과제 2013-03)『생협의 사회 가치 -아이쿱생협을 대상으로- 』.  이향숙·지민진

목차

Ⅰ. 서 론 ························ 1
1. 조사 목적 ······················· 1
2. 선행연구 ······················· 2
1) 사회 가치에 대한 연구 ················· 2
2) 사회 가치 측정 도구에 관한 연구 ············ 4
3) ISO 26000 ······················· 7
4) 협동조합 사회 가치 측정 연구 ·············· 9
3. 조사방법························ 11
1) 조사평가 데이터 ···················· 12
2) 조사대상 및 자료수집 방법 ··············· 16
Ⅱ. 조사 결과 ·······················19
1. 조직 거버넌스 ····················· 19
1) 조직의 미션 및 핵심 가치 ··············· 21
2) 이사회 및 직원의 구성현황 ··············· 28
3) 이사회 및 위원회의 활동 ················32
4) 이해관계자의 참여 ··················· 34
2. 인권 및 노동관행 ··················· 40
1) 고용 및 고용관계 ··················· 41
2) 근로 보건 및 안전 ·················· 46
3) 인적개발 및 훈련 ·················· 49
4) 사회적 보호 ····················· 52
3. 환경 ·························59
1) 환경미션 ······················· 60
2) 환경부하 ······················· 63
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3) 지속가능한 자원이용 ················· 66
4) 생물다양성 및 자연서식지 복원 ·············68
4. 공정운영관행 ······················72
1) 제품 및 서비스의 투명한 정보공개 ············ 73
2) 경영관리상 투명한 운영관행 ··············· 75
3) 사회적 의제 참여 ···················· 79
4) 공정경쟁 ························ 83
5. 이용자 이슈 ······················· 86
1) 물품 및 서비스에 대한 정확한 정보전달 ·········· 87
2) 조합원의 보건 및 안전 보호 ················89
3) 이용자 편익 ······················· 93
4) 물품 및 서비스에 대한 조합원 의견수렴 ·········· 98
6. 지역사회 ·························102
1) 지역사회 발전······················ 103
2) 교육 및 문화 ······················ 107
3) 생산-소비 기반 ····················· 110
4) 사회투자 ························ 115
7. 경영기반 ························ 119
1) 경영효율 ························ 120
2) 재무적 기반 ······················ 125
3) 조직적 기반 ······················ 128
4) 인적 기반 ······················· 131