Ⅰ. 2012년도, 2013년도 아이쿱생협 사회 가치 평가 요약                                      1 

Ⅱ. 서 론                                                                                     7
  1. 조사 목적                                                                                 7
  2. 선행연구                                                                                  9
    1) 사회 가치에 대한 연구                                                         9
    2) 사회 가치 측정 도구에 관한 연구                                     10
    3) ISO 26000                                                                           11
    4) 협동조합 사회 가치 성과 측정 연구                                 14
    5) 지속가능발전목표(SDGs)                                                  16
  3. 조사 방법                                                                               19
    1) 조사평가 데이터                                                                 19
    2) 조사대상 및 자료수집 방법                                                22
 

Ⅲ. 조사 결과                                                                               27
  1. 조직 거버넌스                                                                       27
    1) 조직의 미션 및 핵심 가치                                                  29
    2) 이사회 및 직원의 구성현황                                               38
    3) 이사회 및 위원회의 활동                                                   44
    4) 이해관계자의 참여                                                             46
  2. 인권 및 노동관행                                                                  51
    1) 고용 및 고용관계                                                                52
    2) 근로 보건 및 안전                                                               58
    3) 인적개발 및 훈련                                                                64
    4) 사회적 보호                                                                         68
  3. 환경                                                                                        79
    1) 환경미션                                                                              80
    2) 환경부하                                                                              85
    3) 지속가능한 자원이용                                                         89
    4) 생물다양성 및 자연서식지 복원                                       92
  4. 공정운영관행                                                                      102
    1) 제품 및 서비스의 투명한 정보공개                                103
    2) 경영관리상 투명한 운영관행                                          108
    3) 사회적 의제 참여                                                              114
    4) 공정경쟁                                                                            120
  5. 이용자 이슈                                                                         123
    1) 물품 및 서비스에 대한 정확한 정보전달                       124
    2) 조합원의 보건 및 안전 보호                                            129
    3) 이용자 편익                                                                       133
    4) 물품 및 서비스에 대한 조합원 의견 수렴                      139
  6. 지역사회                                                                              144
    1) 지역사회 발전                                                                   145
    2) 교육 및 문화                                                                      149
    3) 생산-소비 기반                                                                 155
    4) 사회투자                                                                            160
  7. 경영기반                                                                               165
    1) 경영효율                                                                            166
    2) 재무 기반                                                                           171
    3) 조직 기반                                                                           175
    4) 인적기반                                                                            178

Ⅳ. 맺음말                                                                                  183
아이쿱생협의 사회 가치 평가단 평가 문항                                                  185

참고문헌                                                                                    191